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How to Find the Right Words: A guide to delivering life's most awkward messages

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Twenty scenarios explaining how to gently deliver a range of life's most difficult messages while causing minimal harm. Life constantly requires us to give other people some hugely awkward messages: that we don't love them anymore; that we do love them (though we're not meant to); that they smell a bit; that they're fired; that we're furious with them (though we adore them) Twenty scenarios explaining how to gently deliver a range of life's most difficult messages while causing minimal harm. Life constantly requires us to give other people some hugely awkward messages: that we don't love them anymore; that we do love them (though we're not meant to); that they smell a bit; that they're fired; that we're furious with them (though we adore them) or that their music is too loud... Often, out of embarrassment, we just stay quiet. Occasionally we explode. And typically, we stumble about, looking for the right words - dreading that we didn't find them and thereby causing more hurt than we should. This is a book to help us locate the best possible words to get across a range of life's most difficult messages. With twenty case studies drawn from relationships, friendships, work, our families and service situations, we are gently shown what we might - in an ideal world - find ourselves saying to make our intentions known while causing minimal harm. We are guided, among other topics, to how best to end a relationship, how to make it up with a child and how gently to let down a friend who wants more. We laugh, we recognise our


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Twenty scenarios explaining how to gently deliver a range of life's most difficult messages while causing minimal harm. Life constantly requires us to give other people some hugely awkward messages: that we don't love them anymore; that we do love them (though we're not meant to); that they smell a bit; that they're fired; that we're furious with them (though we adore them) Twenty scenarios explaining how to gently deliver a range of life's most difficult messages while causing minimal harm. Life constantly requires us to give other people some hugely awkward messages: that we don't love them anymore; that we do love them (though we're not meant to); that they smell a bit; that they're fired; that we're furious with them (though we adore them) or that their music is too loud... Often, out of embarrassment, we just stay quiet. Occasionally we explode. And typically, we stumble about, looking for the right words - dreading that we didn't find them and thereby causing more hurt than we should. This is a book to help us locate the best possible words to get across a range of life's most difficult messages. With twenty case studies drawn from relationships, friendships, work, our families and service situations, we are gently shown what we might - in an ideal world - find ourselves saying to make our intentions known while causing minimal harm. We are guided, among other topics, to how best to end a relationship, how to make it up with a child and how gently to let down a friend who wants more. We laugh, we recognise our

30 review for How to Find the Right Words: A guide to delivering life's most awkward messages

  1. 4 out of 5

    Graeme Roberts

    A small book but with some very good advice. We all need help in delivering difficult messages, or in finding more subtle and socially acceptable ways to avoid the direct route.

  2. 5 out of 5

    Bob Hughes

    This is a short collection of common awkward situations (they range from telling someone you are not interested, to owning up to being in the wrong, and even talking to your partner about fantasies of yours), along with some ways to frame the conversation that remind the person you are speaking to that you value, respect and acknowledge them. While on the surface that can sound a bit airy, I think that they are handled well, especially when you consider some of the subject matter (i.e. firing som This is a short collection of common awkward situations (they range from telling someone you are not interested, to owning up to being in the wrong, and even talking to your partner about fantasies of yours), along with some ways to frame the conversation that remind the person you are speaking to that you value, respect and acknowledge them. While on the surface that can sound a bit airy, I think that they are handled well, especially when you consider some of the subject matter (i.e. firing someone) where the book reminds you that it is also horrible to be the person doing the firing, and therefore finding ways in saying it that you acknowledge that the honesty of the statement is doing you both a favour. As someone who has followed The School of Life's YouTube page, and a bit of founder Alain de Botton's work in the past, this book did not feel that new to me, and felt instead like a slightly extended YouTube video or article. It does not go too deep into these questions, but is at least a nice little companion book to hopefully making the world a slightly nicer place. Thank you to Net Galley for providing me with an advanced copy in exchange for an honest review.

  3. 4 out of 5

    Manda

    Do you ever find yourself in an awkward situation, internally panicking trying to figure out the best way to handle it? Do you care about making the right impression, or handling tough situations gently and with the best results? This is a cute short read offering many suggestions to how to get around the awkward situations that are unavoidable in life. They are bound to happen at one point or another, don't get caught off guard! This book will help you tackle these situations with grace and con Do you ever find yourself in an awkward situation, internally panicking trying to figure out the best way to handle it? Do you care about making the right impression, or handling tough situations gently and with the best results? This is a cute short read offering many suggestions to how to get around the awkward situations that are unavoidable in life. They are bound to happen at one point or another, don't get caught off guard! This book will help you tackle these situations with grace and confidence. I can especially see this book being useful for shy introverts who may feel embarrassed and put on the spot, though it is also suggested for extroverts; we can all benefit from a refreshing crash course every now in then. Though its an easy read, its provides great tools that you could use again and again. This book is simple and to the point when it comes to providing examples and suggestions of how to handle yourself, and while its not perfect, it is a must read for persons of all ages. Thank you to netgalley and the publishers for providing me with an advanced copy in exchange for my honest review.

  4. 4 out of 5

    Kimberly

    The School of Life puts out some lovely books, and this is similarly stellar. There are some golden nuggets in here about areas of life that people rarely discuss.

  5. 5 out of 5

    Michelle Gaudette

  6. 5 out of 5

    Barbara S. Friedman

  7. 5 out of 5

    Candace

  8. 5 out of 5

    Alison Rogers

  9. 4 out of 5

    Alison

  10. 4 out of 5

    Luke Raczynski

  11. 5 out of 5

    Alixe Lay

  12. 5 out of 5

    Emma Dresser

  13. 5 out of 5

    Lupu Constanta

  14. 4 out of 5

    Steve

  15. 5 out of 5

    Gurkamal

  16. 5 out of 5

    Alex Lyashok

  17. 5 out of 5

    Maurice-Aimé Green

  18. 4 out of 5

    Benjamin John Herman

  19. 5 out of 5

    Ororo

  20. 4 out of 5

    Charlene

  21. 5 out of 5

    Charles Houser

  22. 4 out of 5

    Diana Vasile

  23. 4 out of 5

    Lucy Slattery

  24. 5 out of 5

    Julie cox

  25. 5 out of 5

    Jeremy Eaton

  26. 5 out of 5

    Nenad Bozinovic

  27. 4 out of 5

    Sebastian Engen

  28. 4 out of 5

    Myriam Sorrentino

  29. 4 out of 5

    Rachel Patterson

  30. 5 out of 5

    barbkd

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