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Kiss, Bow, Or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries

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Your Passport to International Business Etiquette The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, a Your Passport to International Business Etiquette The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, and philosophies of other countries. Now fully revised, updated, and expanded with over sixty country profiles, Kiss, Bow, or Shake Hands, 2nd Edition provides invaluable information on how to handle common business interactions with grace, respect, and an appreciation for different cultures.


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Your Passport to International Business Etiquette The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, a Your Passport to International Business Etiquette The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, and philosophies of other countries. Now fully revised, updated, and expanded with over sixty country profiles, Kiss, Bow, or Shake Hands, 2nd Edition provides invaluable information on how to handle common business interactions with grace, respect, and an appreciation for different cultures.

30 review for Kiss, Bow, Or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries

  1. 4 out of 5

    Coqui

    When someone recommended me this book because of my job, I was skeptical but I gave it a try. It has been one of the more useful and practical books I've ever read. It gives you a quick but deep insight in the mind of citizens of different countries, the first thing I did when I got this book was to check if they had Mexico and what did it said about it, to test if the book was good and serious. It was amazing how it could perfectly describe a culture in a few pages, of course that it is general When someone recommended me this book because of my job, I was skeptical but I gave it a try. It has been one of the more useful and practical books I've ever read. It gives you a quick but deep insight in the mind of citizens of different countries, the first thing I did when I got this book was to check if they had Mexico and what did it said about it, to test if the book was good and serious. It was amazing how it could perfectly describe a culture in a few pages, of course that it is general description but it is all you need. I would recommend this book for all those out there who have an interest in international relations, consulates, diplomacy or you just like to travel and know different cultures.

  2. 4 out of 5

    Allison Tebo

    A good source book for anyone doing business and who wants to avoid misunderstands or potential pitfalls with their International customers.

  3. 4 out of 5

    Jen

    Fantastic book spanning countries from A to Z and including history synopsis, cultural IQ, government overview, decision making, equality analysis, dress, introduction and more. I loved learning about the other countries and will consider this a must read before doing business abroad. This book is obviously written from the sales perspective and going abroad to curry new business.It would be helpful to have something where the perspective is your own company as a multinational because the differe Fantastic book spanning countries from A to Z and including history synopsis, cultural IQ, government overview, decision making, equality analysis, dress, introduction and more. I loved learning about the other countries and will consider this a must read before doing business abroad. This book is obviously written from the sales perspective and going abroad to curry new business.It would be helpful to have something where the perspective is your own company as a multinational because the different cultures & customs still exist but you're not trying to gain favor but rather working as colleagues.

  4. 5 out of 5

    David

    I received a copy of this book from my company when I was still working and dealing with some international clients. It is an excellent reference for anyone involved in international business as you can go directly to the country of interest and learn things that can be immediately used for you in your work. It is also very useful to anyone who does much international travel for work or fun. It does include information about business etiquette which may not be that useful for vacationers but mig I received a copy of this book from my company when I was still working and dealing with some international clients. It is an excellent reference for anyone involved in international business as you can go directly to the country of interest and learn things that can be immediately used for you in your work. It is also very useful to anyone who does much international travel for work or fun. It does include information about business etiquette which may not be that useful for vacationers but might still be of interest. You could also just read it straight through from country to country just to learn a lot of trivia to pull out at parties. I have found it to be very helpful to me in work and personal travels. It doesn't cover every country in the world, but it does a great job on the many more common ones that people will likely visit.

  5. 5 out of 5

    fc7reads

    I read this as a supplemental text for a class I'm taking. It is what it proclaims itself to be, a collection of data points specifically aimed at increasing business acumen in various countries around the world. The details provided take into consideration cultural influences on business dealings with the intention that those using the book as a guide will have a greater understanding than a simple list of do and don't bullet points could provide. It is helpful in grasping how to avoid giving o I read this as a supplemental text for a class I'm taking. It is what it proclaims itself to be, a collection of data points specifically aimed at increasing business acumen in various countries around the world. The details provided take into consideration cultural influences on business dealings with the intention that those using the book as a guide will have a greater understanding than a simple list of do and don't bullet points could provide. It is helpful in grasping how to avoid giving offense as well as knowing which actions by others may unintentionally cause one to feel offended. For anyone seeking to understand why business associates in other parts of the world do things the way they do, this book can be very helpful.

  6. 5 out of 5

    Sharon

    I think this book would have been useful 15 years ago, but it's very outdated. The Israel chapter was written as if you were only going to Hasidic neighborhoods -- women do NOT have to wear long sleeves and skirts to go to a business meeting in Tel Aviv. The US chapter also didn't differentiate between business cultures in different regions (East Coast vs. West Coast vs. the South). Regardless, it's a fun read. I think this book would have been useful 15 years ago, but it's very outdated. The Israel chapter was written as if you were only going to Hasidic neighborhoods -- women do NOT have to wear long sleeves and skirts to go to a business meeting in Tel Aviv. The US chapter also didn't differentiate between business cultures in different regions (East Coast vs. West Coast vs. the South). Regardless, it's a fun read.

  7. 5 out of 5

    Shar Montgomery

    Soooooooo valuable! I use this every time I go on a trip. It really saved me in Tokyo.

  8. 5 out of 5

    Budd Margolis

    Essential cultural survival guide for the global business warrior.

  9. 5 out of 5

    K Tan

    a good reference book.

  10. 4 out of 5

    Paula Brand

    This review has been hidden because it contains spoilers. To view it, click here. read the marketing and advertising version. just bought the original at Powell's. Yeah. read the marketing and advertising version. just bought the original at Powell's. Yeah.

  11. 5 out of 5

    Judy Dobles

    A wonderful reminder of the differences in various cultures. One is not better than the other....just different.

  12. 5 out of 5

    Ayokunle Awoyera

    Essential read and very educational.

  13. 4 out of 5

    Peter Lauer

    Good information

  14. 4 out of 5

    Byron Flores

    Good information to understand other cultures keeping in mind not stereotype people

  15. 5 out of 5

    Nicolas

    Still relevant. Apt descriptions for doing business.

  16. 4 out of 5

    Sam

    You're traveling to another country and want to quickly learn about it or afraid to unintentionally insult anyone. There's a limited amount of time, or maybe you're in-route with a several hours to kill on a plane ride. What do you do? How about breaking out this book? I t's a great reference for the new visitor, with more than just history, geographical and demographic information. Different cultures have different protocols, customs and particulars, both for the casual traveller and the busines You're traveling to another country and want to quickly learn about it or afraid to unintentionally insult anyone. There's a limited amount of time, or maybe you're in-route with a several hours to kill on a plane ride. What do you do? How about breaking out this book? I t's a great reference for the new visitor, with more than just history, geographical and demographic information. Different cultures have different protocols, customs and particulars, both for the casual traveller and the business man. When is it proper to shake hands vs bow? (hence the name of the book) when the host is kept waiting or you are, is that a good thing? If you give a gift, is that a generous thing, or will the host be put in an squared position? Look for it between these pages. Things we take for granted, could start WW3. Best avoid it if possible, or at least some embarrassment. Is it complete or completely up-to-date? Not necessarily, but considering it covers 60 countries, it does the best it can. The only thing better is to have a native guide or a single book, that covers a single country.

  17. 4 out of 5

    Amy

    This may be the single most useful book I've ever read in my professional life. It's geared toward people going into international business, or expanding their business, and it IS wonderful for the travelling person. However, where this book hits an additional home run, if you use it correctly and thoughtfully, is to understand your coworkers. Perhaps they were raised in a house of a particular culture. That could be useful to know a few customs so you're prepared. Your Japanese-descent coworker This may be the single most useful book I've ever read in my professional life. It's geared toward people going into international business, or expanding their business, and it IS wonderful for the travelling person. However, where this book hits an additional home run, if you use it correctly and thoughtfully, is to understand your coworkers. Perhaps they were raised in a house of a particular culture. That could be useful to know a few customs so you're prepared. Your Japanese-descent coworker who invites you over for a drink may not care about shoe removal, but if you're prepared and end up removing shoes, at least you won't be wearing the funky sneakers that reek and your holey socks. Or you take a visitor from Ethiopia out to lunch. Do you know which hand to use for what? They may not care if you don't do it, but believe me that they WILL notice if you make the effort to avoid offending them. Also because the book throws in bits of history and culture along the way, you can avoid any missteps in meeting people from all over the world.

  18. 5 out of 5

    Karen Powell

    You've been sent on a business trip to Japan to negotiate a merger. You know you'll be invited to people's homes and will be expected to conduct yourself in a manner that won't embarrass the company. What do you do? What do you wear? Will you shake hands or be expected to bow? Can you discuss politics, or is that a no-no?[return][return]This book attempts to help the business traveler conquer the anxieties of putting your best self forward in a foreign country. You'll learn a brief history of th You've been sent on a business trip to Japan to negotiate a merger. You know you'll be invited to people's homes and will be expected to conduct yourself in a manner that won't embarrass the company. What do you do? What do you wear? Will you shake hands or be expected to bow? Can you discuss politics, or is that a no-no?[return][return]This book attempts to help the business traveler conquer the anxieties of putting your best self forward in a foreign country. You'll learn a brief history of the country, how the citizens act, what qualities are important to them, and how they like to negotiate. You learn what insults them, the importance or nonimportance of punctuality, and what to do if invited to someone's home. Even small gestures are covered, so you know whether to shake hands, or to avoid the "peace" sign, which is offensive in some places.[return][return]Though tailored towards the business traveler, any traveler to foreign parts can appreciate the tips in this book.

  19. 4 out of 5

    Cheri

    I will have to purchase this soon and add it to my reference collection. It is not a book that works well to read all the way through (which is exactly what I just did LOL). It is the type of reference that you pull off the shelf to refer to a specific region where you are about to travel (or on which you are about to lecture, etc.). I think that it would be spectacular if this was in an electronic version through which I could get instant updates (as I think it is very easy for this type of soc I will have to purchase this soon and add it to my reference collection. It is not a book that works well to read all the way through (which is exactly what I just did LOL). It is the type of reference that you pull off the shelf to refer to a specific region where you are about to travel (or on which you are about to lecture, etc.). I think that it would be spectacular if this was in an electronic version through which I could get instant updates (as I think it is very easy for this type of sociological information to change quickly); however, this is a great starting point for discussing cultural protocols in a large variety of countries.

  20. 4 out of 5

    Chris

    I teach ESL to groups of students from over 20 countries and this book is often included in the curriculum as a guide to discussing each others countries. Unfortunately, it is so laden with outdated overgeneralizations that the majority of my students end up panning the book the second they read something about their own culture.

  21. 4 out of 5

    Di

    This was a little dated-- I think it was updated for the 90's-- so I don't know how accurate it is anymore. As well, by necessity it speaks of the culture in broad strokes. But it is a nifty shorthand for some of the major worries one might have about traveling abroad-- for doing business, I'd still find someone(s) native to the country and ask them directly instead of working from a manual. This was a little dated-- I think it was updated for the 90's-- so I don't know how accurate it is anymore. As well, by necessity it speaks of the culture in broad strokes. But it is a nifty shorthand for some of the major worries one might have about traveling abroad-- for doing business, I'd still find someone(s) native to the country and ask them directly instead of working from a manual.

  22. 5 out of 5

    Elizabeth Ellen

    Rarely do I feel compelled to use star ratings at all, but in this case it had to be done. This is a fantastic resource for a writer, exploring brief histories, manners, gift-giving, no-nos, languages, and so much more it can't be included in a single review. The wealth of information is easy-to-read and visually well-organized. Rarely do I feel compelled to use star ratings at all, but in this case it had to be done. This is a fantastic resource for a writer, exploring brief histories, manners, gift-giving, no-nos, languages, and so much more it can't be included in a single review. The wealth of information is easy-to-read and visually well-organized.

  23. 4 out of 5

    Angela

    An indespensible guide to understanding a culture. topics for each countryu include "Cognitive styles: how a people group tends to organize and process information", "Negotion Strategies: What Indians Accept as Evidence". "Value Systems: The Basis for Behavior{", and others. It discusses punctuality expectations and other cultural norms. An indespensible guide to understanding a culture. topics for each countryu include "Cognitive styles: how a people group tends to organize and process information", "Negotion Strategies: What Indians Accept as Evidence". "Value Systems: The Basis for Behavior{", and others. It discusses punctuality expectations and other cultural norms.

  24. 4 out of 5

    Michelle

    Talk about overwhelming!! I would never try to read this from cover to cover again. Forced to do this for a previous job and it was confusing. It is interesting to learn about other cultures, but I would recommend this as more of a resource to thumb through than to actually read like I had to.

  25. 5 out of 5

    brooke

    i love books like this. but it's like reading a lonely planet then taking it back to the library, then going on vacation...i could never retain all of the information. i think i just need to buy it to have as a reference book. i love books like this. but it's like reading a lonely planet then taking it back to the library, then going on vacation...i could never retain all of the information. i think i just need to buy it to have as a reference book.

  26. 4 out of 5

    Celyta

    Brazil section makes me wonder how long it's been since the writers visited Brazil. Portuguese phases have the same errors as all previous editions. Really - it's okay to give a gift in the color black or purple... sheesh! Brazil section makes me wonder how long it's been since the writers visited Brazil. Portuguese phases have the same errors as all previous editions. Really - it's okay to give a gift in the color black or purple... sheesh!

  27. 4 out of 5

    Arvind

    The most practical book in most aspects. Covers a wide spectrum of issues such as understanding a countries etiquette, equality standing. It has been written from sales persons point of view but excellent nonetheless

  28. 4 out of 5

    Rev. Linda

    An outstanding reference for anyone who wants to understand and appreciate diversity, cultural norms, and ethnic differences. I used this during my HR career, and have recently re-read for my work in a community college setting.

  29. 4 out of 5

    JD

    what? I'm not alone? I'm glad someone takes the time to show me the way towards opening other doors. what? I'm not alone? I'm glad someone takes the time to show me the way towards opening other doors.

  30. 5 out of 5

    Lmcwil

    Very interesting resource of information on other cultures and how to do business in other countries. Reading the chapter on the USA is hilarious.

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